support

get in touch

For bugs, app questions, account issues, or billing, email madphase support.

Replies arrive by email. Reply to the same conversation with any updates.

email support

reporting a bug

Include these details so we can understand what happened:

  • Your madphase app version.
  • Your operating system and version.
  • The steps to reproduce the problem.
  • What you expected to happen and what actually happened.
  • Relevant screenshots or logs, with private information removed.

Do not send private media, passwords, API keys, or payment card details. Use a non-private sample if the issue depends on a particular file.

community

Join Discord ↗ to share work and talk with other artists. For support or bug reports, use the email above.